Sofa Symphony
Where Craftsmanship Meets Comfort
OUR STORY
About Us
Welcome to Sofa Symphony, where craftsmanship meets comfort. We are a bespoke custom-made sofa company dedicated to creating exquisite and personalized seating solutions for your home or office. With a passion for design and an unwavering commitment to quality, we take pride in crafting sofas that reflect your unique style and cater to your individual needs.
At Sofa Symphony, we understand that a sofa is more than just a piece of furniture; it’s a statement of your personality and a focal point of any space. That’s why our team of skilled artisans combines traditional techniques with contemporary flair to produce exceptional, handcrafted sofas that surpass expectations.
We believe in the power of customization, allowing you to bring your vision to life. From selecting the finest materials, such as luxurious fabrics and premium leathers, to choosing the perfect dimensions and finishes, every aspect of your item is meticulously tailored to your specifications. Our attention to detail ensures that each sofa we create is a work of art, built to last and provide comfort for years to come.
Whether you’re seeking a sleek and minimalist design or a plush and inviting haven, we have a diverse range of styles to suit every taste. From modern and Scandinavian-inspired designs to classic and timeless aesthetics, our collection offers a multitude of options to transform your space into a haven of relaxation and style.
At Sofa Symphony, our commitment extends beyond the creation of exceptional sofas. We are dedicated to providing a seamless and personalized customer experience from start to finish. Our knowledgeable and friendly team is here to guide you through the design process, offering expert advice and ensuring that your furniture perfectly complements your lifestyle and aesthetic preferences.
Indulge in the luxury of a custom-made furniture that embodies your unique style. Discover the unparalleled craftsmanship and comfort that await you at Sofa Symphony. Experience the art of sitting.
Custom Creations
At the heart of our business lies the magic of custom-designed furniture. While you peruse our website and explore our collection of chic couches, elegant beds, stylish headboards, and more, remember that the possibilities are endless. Don’t see exactly what you’re envisioning? No problem! We thrive on bringing your design dreams to life. Simply reach out to us, share your inspiration pictures, desired size, preferred color, and material, and let our skilled artisans work their magic. Your home is your canvas, and we’re here to help you create a symphony of style that’s uniquely yours. Let’s turn your furniture fantasies into reality!
Warranty Policy
Delivery
Orders are generally processed on our system within 24-48 hours after they have been received.
Customers may elect to either have our logistics partners deliver, or alternatively, independently arrange for collection from our Warehouse in Johannesburg at their own cost.
For orders received on items that are in stock, customers will be contacted by our logistics team to arrange a mutually convenient delivery/collection date.
Delivery for orders on items that are in stock is 5 to 10 working days from bank payment clearance.
Order Process
- A 50% deposit is required before production will commence.
- Payment of the deposit constitutes acceptance of Sofa Symphony’s Master Terms & Conditions.
- The remaining balance is payable before delivery or collection.
- Lead times commence once the deposit has been received and all order specifications have been confirmed.
- All lead times are estimates and may be affected by supplier delays, public holidays, load shedding or other events beyond our reasonable control.
- As each item is handcrafted, slight variations in dimensions, stitching, timber grain, fabric texture and colour may occur and do not constitute manufacturing defects.
- Customers are responsible for ensuring that all furniture can be safely delivered through entrances, hallways, staircases, lifts and into the intended room.
- Where delivery cannot be completed due to restricted access at the property, any remanufacture, modification, storage, collection or redelivery costs will be for the Customer’s account.
- Custom-manufactured furniture is generally not returnable simply because of a change of mind or personal preference, subject always to the Consumer Protection Act.
- Customers are encouraged to inspect their products before delivery and must report any visible defects within 7 Business Days of delivery or collection.
- All furniture carries a 24-month workmanship warranty against manufacturing defects, subject to the Warranty Policy.
- Furniture should be cared for in accordance with Sofa Symphony’s Furniture Care Guide to maintain its appearance and warranty coverage.
- Storage fees may apply where completed goods are not collected or delivery cannot be completed due to circumstances attributable to the Customer.
- Prices are valid for 14 calendar days unless otherwise stated.
- By accepting this quotation and paying the required deposit, the Customer confirms that they have reviewed the product specifications and accept the above terms.
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Sofa Symphony. All Rights Reserved
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